Website Accessibility

We value providing equal service to our customers, including website surfers. Therefore, we have invested considerable effort and resources into making our website accessible.

As part of these efforts, accessibility components were implemented on the site, including:

Normality – the site is optimized for viewing and supported by standard browsers.

Content—The website’s content is simple and clear. It is divided into several content levels, each level divided into different topics.

Links – the links on the site are accessed in a way that they can be identified.

Images – use of alternative text for images.

Design – adapted designs for surfers with visual impairments have been implemented on the site.

The site’s structure is based on convenient and straightforward navigation, and information menus are built using lists to enable simple and quick orientation.

Accessibility menu—An accessibility menu has been installed on the site. Clicking on the menu opens the accessibility buttons.

The options in the accessibility menu:

Navigation by keyboard.

Go to the contact form.

controlling the font size on the site.

Stopping moving elements and blocking the flashing.

Choosing a color contrast based on a dark or light background.

Choice of display adjustment for colorblind people.

Beyond the accessibility statement.

Closing the accessibility component.

For your convenience, an explanation of how to browse the site using a keyboard:

To enlarge the site’s display, simultaneously press the “Ctrl” and “+” keys. To reduce the display, press the “Ctrl” and “-” keys. It is also possible to change the size of the site’s fonts by clicking on the increase/decrease font buttons found in the accessibility menu.

Surfers who have difficulty operating a mouse can surf the site using a keyboard. Pressing the Tab key will move between the various links on the page, and pressing the Enter key will activate the highlighted link.

Accessibility proviso

We need to note that despite the efforts we invest in making all the pages on the site accessible, parts of the site that are not yet accessible may be discovered (whether they originate from other sites and/or due to technological limitations). As part of our commitment to allow the use of our company’s website for all our customers, including people with disabilities, we continue our efforts to preserve and improve the level of accessibility on the website as much as possible from the point of view of equal rights and equal opportunities for all surfers.

Existing problems—Some of the documents on the site are in the process of being accessed. If you come across a document that is not accessible and you need it in an accessible format, please send us a request using the contact form detailing which document you need, and we will make it accessible for you.

Contact us

If, despite our best efforts, you encounter a difficulty, we will be happy to receive any response, idea, or suggestion regarding accessibility via the contact form on the website. So that we can handle the problem in the best way, please include as many complete details as possible:

• Description of the problem you encountered.

• What is the action you tried to perform?

• Which page did you browse?

• What browser did you use?

We will handle the problem and get back to you as soon as possible with details on how to handle it.

Publication of information about accessibility arrangements

We have tried to provide accessibility in the physical space to provide an accessible service, and we will be happy to receive inquiries for information and/or suggestions for improving the service. If you have any questions or interests, we would be happy if you contacted us through the contact system on the website.

The Trellidor Group, BN: 511575607, works to maximize accessibility in its factories and offices and considers the values of equality, non-discrimination, and accessible service as core values of the group.

Accessibility arrangements in the organization:

The company has four factories located in the industrial zone in Karmiel, at Hasham St., No. 6. It also has a warehouse and offices in the industrial zone in Yehud, at Altalf St., No. 25.

Details of the accessibility arrangements:

There are handicapped parking spaces in all factory and office complexes. The southern parking lot is for tall vehicles.

Ways of access and means of accessibility:

Building No. 1 in Karmiel: This is the main building accessible on the ground floor and designated for public reception. There is access for people with disabilities at the main entrance to the factory, near building No. 1. At the entrance to the lobby of the building, a rail was installed to transport a wheelchair. The reception desk for service provision and the company offices are on the ground floor. The ground floor has toilets accessible to people with disabilities and no elevator to the 2nd floor.

Building No. 2 in Karmiel: Two ways to this building are accessible to people with disabilities: one way from the main transit road to floor No. 2 (production area) and

another way from the lower road to floor No. 0. This building has services for people with disabilities and no elevator.

Building No. 3 in Karmiel: Two ways to this building are accessible to people with disabilities: one way from the main transit road to floor No. 2 (production area) and another way from a lower road in the northern and western part of the factory to floor No. 0. This building has an elevator and handicapped services.

Building No. 4 in Karmiel: Two ways to this building are accessible to people with disabilities: one way from a designated road that goes up towards the floor and enters the factory (you can join with a car) on floor No. 2 and full access from the lower road to floor No. 0. This building has two elevator complexes and services for people with disabilities. This building has accessible dressing rooms and additional aids for those with disabilities.

Offices and warehouse in Yehud: The ground floor is accessible for the disabled, but there is no access to the second floor. There are disabled services in the complex.

The accessibility of the call center and alternative methods of calling the phone: You can apply for service or advice from the company by phone call, fax, sending a text message, email, leaving a contact on the website, direct chat with a representative through the messenger or via WhatsApp. Also, during a telephone conversation, you can confirm your request for a repeat answer on behalf of the company. The company’s representatives are instructed in the call center to direct the company’s field personnel to provide service or physical advice to those with disabilities if necessary, whether it is assistance in filling out forms or providing a clear answer with maximum patience.

The company works to integrate people with disabilities into society and initiates meetings, visits, and volunteer work at complexes in the north of the country.

Recently, the company took action to improve accessibility in its centers and hired an accessibility consultant.

Accessibility manager: Reut Goldstein, accessibility consultant, 0526504435, email reutgold3@gmail.com

Yuval Zimmerman, VP of Marketing, 0503700181, email: yuvalz@trellidor.co.il

Trellidor Folding Bars Ltd. does everything it can to comply with the accessibility regulations.